AI Agents for General Contractors: The Approval Chain From Pipeline to First Invoice
You close a kitchen remodel lead on Tuesday. By Thursday, the proposal is drafted, sent, and the client says yes. By Friday, you're on site with your crew,…

The bottleneck in your business.
You close a kitchen remodel lead on Tuesday. By Thursday, the proposal is drafted, sent, and the client says yes. By Friday, you're on site with your crew, the first material order is placed, and the next three leads in your pipeline are sitting in a CRM you check once a week.
For a general contractor running five to fifteen jobs at a time, the gap between "client said yes" and "the books reflect it" is where margin leaks. Not because anyone is careless, but because the transition from sales to project to finance crosses three different tools and three different mental contexts. You approve the proposal in one system, track the scope in another, and reconcile the invoice in a third.
The question isn't whether you need more software. It's whether the approval gates between those stages—lead to proposal, proposal to active job, job to first invoice—can live in one place where you see the full chain before you tap approve.
How PLMBR AI agents help with this workflow.
PLMBR's contractor workspace brings together the sales pipeline, proposals, job finances, and Felicity, the AI office manager for contracting firms PLMBR for your business. The workflow is approval-gated by default: Felicity drafts and queues; nothing reaches a client and no invoice moves until you tap approve PLMBR for your business.
Here is the documented sequence:
- Pipeline stage. A new lead enters your sales pipeline. Felicity tracks it alongside every other open deal so you see the full funnel at a glance.
- Proposal draft. Felicity builds the proposal using your cost codes, your markup, and your line items—learned from your own past jobs. The draft waits in your approval queue with the full document visible before you approve, edit, or reject it.
- Client follow-up. Connected to your Gmail, Felicity drafts follow-ups in your voice. Each message queues for your approval before it sends.
- Job activation. Once the proposal is accepted, the job's scope, milestones, and budget carry forward. Felicity coordinates schedules, change orders, and vendor communications.
- Finance sync. Every job, expense, and invoice flows into QuickBooks automatically, keeping your books current without a separate bookkeeping step.
You can watch this sequence in the product walkthrough, which shows proposal drafts using your firm's cost codes and client follow-up awaiting review.
The business inputs and existing tools to discuss during onboarding.
Before you evaluate whether this workflow fits your operation, gather the following:
- Your cost code structure. The line-item categories, markup rules, and formatting you use on every proposal. Felicity learns from your past jobs to replicate them.
- Your QuickBooks file. PLMBR syncs jobs, expenses, and invoices into the QuickBooks you already run. Confirm which entity and chart of accounts your firm uses.
- Your Gmail or email setup. Client conversations and follow-ups route through your existing email. Verify which inbox handles client communication.
- Your current pipeline tool. Whether that is a CRM, a spreadsheet, or a folder of PDFs, map where leads currently live so the transition is clean.
- Your approval thresholds. Which sends do you want to review personally versus which can go out with one-button approval? The source notes Felicity can order materials from your own supplier accounts "on her own or with one-button approval," so define that boundary early.
Workflow: from lead to first invoice
| Task | Documented agent capability | Office decision or demo question |
|---|---|---|
| New lead enters pipeline | Pipeline tracks every deal from lead to close; visible on one canvas | Ask: "Show me where a new inquiry appears and how I move it to proposal stage." |
| Proposal drafted with cost codes | Felicity builds the exact proposal using your cost codes, markup, and line items from past jobs | Ask: "Walk me through how my specific cost codes appear in the draft before I approve." |
| Client follow-up queued | Connected to Gmail; drafts follow-ups in your voice; nothing sends until you approve | Ask: "Show me the approval queue with the full email visible before I tap approve, edit, or reject." |
| Job scope and milestones activated | Schedules, milestones, change orders, budgets, and margins coordinated by Felicity | Ask: "How does the accepted proposal's scope carry into the active job view?" |
| First invoice to QuickBooks | Every job, expense, and invoice syncs into QuickBooks automatically | Ask: "Show me the invoice in the approval queue and confirm it lands in my QuickBooks entity." |
Scroll to see all columns →
Owner review, exceptions, and human takeover.
The approval gate is the core control. Per the product documentation, "She drafts and queues; nothing reaches a client and no invoice moves until you tap approve." Every follow-up and invoice waits in your queue with the full email visible—you approve, edit, or reject before a word goes to a client PLMBR for your business.
In practice, this means:
- You review each proposal draft against your cost codes before it sends.
- You read each client follow-up in full before it leaves your inbox.
- You approve each invoice before it syncs to QuickBooks.
- For material orders, you set whether Felicity acts on her own or waits for one-button approval.
If a draft doesn't match your markup or a follow-up reads wrong, you edit it in place or reject it. The source describes this as "approval-gated by default," meaning the default state is that nothing moves without your explicit action. You are not delegating the send; you are delegating the draft.
For exceptions—say a client calls with a scope change mid-job—Felicity coordinates the change order, and the updated scope and budget reflect in the job view. You still approve the revised proposal or invoice before it goes out.
Illustrative job: a two-bathroom remodel in Maplewood
This is a demo evaluation exercise, not a customer case study. The inputs below are invented for testing purposes.
Customer inputs to prepare for the demo:
- A two-bathroom remodel: 120 sq ft per bath, tile work, new vanities, electrical updates.
- Your cost codes: labor (plumbing, electrical, tile), materials (vanities, tile, fixtures), subcontractor markup, overhead.
- A sample client email asking for a timeline and a "rough number" before a formal proposal.
- A QuickBooks entity with a chart of accounts that includes a "Remodel – Bathrooms" revenue line.
Questions to test in the demo:
- When I enter this lead, where does it appear in the pipeline, and what does the pipeline view show me?
- When Felicity drafts the proposal, do my specific cost codes and markup appear line by line?
- Can I see the full follow-up email in the approval queue before I approve it?
- After I approve the proposal and the client accepts, how does the job's scope and budget appear in the job view?
- When the first invoice is generated, can I see it in the approval queue, and does the sync target my specific QuickBooks entity?
You are not testing whether PLMBR "works." You are testing whether the approval chain matches how your office actually makes decisions.
How to evaluate this workflow.
Does the approval queue match my decision-making style?
The documented behavior is that every send and every invoice waits for your explicit approval. If your office already has a "partner signs off" step for proposals over a certain dollar amount, ask in the demo whether the approval queue supports that workflow or whether you handle it outside the tool. The source confirms the gate exists; multi-level approval tiers are a question to verify in a live session.
Will my cost codes transfer cleanly?
Felicity learns your cost codes, markup, and line-item format from your past jobs PLMBR for your business. Bring a sample proposal from your last three jobs and ask the demo team to show how those codes appear in a new draft. If your firm uses a non-standard code structure, confirm the mapping before you commit.
How does the QuickBooks sync handle my specific entity?
The documentation states that every job, expense, and invoice flows into QuickBooks automatically. Ask which QuickBooks edition is supported, whether multi-entity firms are handled, and what the sync frequency is. These are implementation details to confirm in a live session.
What happens when a client rejects a proposal?
The source describes the approval queue for sends and invoices but does not detail a specific client-side rejection workflow. Ask in the demo: "If a client says no, what happens to the pipeline stage, and does the job record close or stay open for a revised quote?"
Next step and demo invitation.
Start by evaluating PLMBR when the pipeline-to-proposal-to-invoice chain is your priority and you want a single approval gate across all three stages. The product walkthrough shows proposal drafts using your firm's cost codes and client follow-up awaiting review, so you can see the sequence before a live session.
Book a 15-minute demo and bring your cost code sheet, a sample client email, and your QuickBooks entity name. You'll see Felicity draft a proposal in your format, queue a follow-up for your approval, and show where the first invoice lands in your books.
For more workflow breakdowns for contracting firms, browse our blog or explore the full PLMBR for your business page.