PLMBR + SMS
Text is two things in PLMBR. Outward, it is a channel: inbound texts are answered, qualified, quoted and booked like any call or email, so the pipeline reflects reality rather than whichever channel somebody remembered to log. Inward, it is how you operate the whole system — you text the agents in plain language and they do the work. Send that proposal. What is the margin on the Hadley job. Book Tuesday. That is the part traditional field service and construction software cannot do: there is nothing to log into.
Connected, not just listed
- Inbound texts are answered and qualified, not queued for someone to read later.
- Missed calls get a text back and a callback in a real voice.
- Follow-ups on open quotes run on their own until the customer replies.
- Run the entire business by text — every job, proposal, invoice and number is reachable in plain language.
- Consent and opt-out handling are enforced on every send.
PLMBR and SMS and text messaging
Does it use my existing business number?
That is scoped on the demo call — keeping the number customers already have is usually the right answer.
Is automated texting compliant?
Consent rules and opt-out keywords are enforced on every channel, and every outbound message is approval-gated by default.
Can I really run the whole business by text?
That is the design. Text the agents in plain language — send that proposal, what is the margin on the Hadley job, book Tuesday, who has not paid — and they take the action inside PLMBR and report back. Anything that needs your sign-off arrives as an approval rather than happening silently.